Privacy Policy

Last updated: January 15, 2025

At Wixelewede, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, and phone number when you contact us or place an order
• Company information for business orders
• Shipping and billing addresses
• Product preferences and order history
• Communications you send to us

We also automatically collect certain information when you visit our website:

• IP address and browser information
• Pages visited and time spent on our site
• Referring website information
• Device information and operating system

How We Use Your Information

We use your personal information to:

• Process and fulfill your orders
• Communicate with you about your orders and our services
• Provide customer support and respond to inquiries
• Improve our products and services
• Send you promotional materials (with your consent)
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With shipping partners to deliver your orders
• With payment processors to handle transactions
• With service providers who assist in our operations
• When required by law or to protect our rights

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Cookies and Tracking

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. For detailed information about our cookie usage, please refer to our Cookie Policy.

Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your data
• Opt-out of marketing communications
• Request a copy of your data

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: contact@wixelewede.org
• Phone: +60 5 1419 97140
• Address: Jalan Pending Industrial Area, 93450 Kuching, Sarawak, Malaysia

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date.