Last updated: January 15, 2025
Welcome to Wixelewede. These Terms of Service govern your use of our website and services. By accessing our website or purchasing our products, you agree to be bound by these terms.
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these terms, please do not use our services.
Wixelewede specializes in processing and packing premium dried jackfruit and banana snacks. We strive to provide accurate product descriptions and maintain high quality standards. However, we reserve the right to:
When you place an order with us:
We process orders within 2-3 business days. Shipping times vary based on location:
We guarantee the quality of our products. If you receive damaged or defective products, please contact us within 7 days of delivery. We will replace or refund the product at our discretion.
Due to the nature of food products, we generally do not accept returns unless products are damaged or defective. Refunds will be processed within 7-14 business days after approval.
All content on our website, including text, images, logos, and designs, is owned by Wixelewede and protected by intellectual property laws. You may not use our content without written permission.
Wixelewede shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or services. Our total liability shall not exceed the amount you paid for the products.
These terms are governed by the laws of Malaysia. Any disputes shall be resolved in the courts of Sarawak, Malaysia.
For questions about these Terms of Service, please contact us:
We reserve the right to update these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes constitutes acceptance of the new terms.